Lake Haven Motel

We're sorry to hear you didn't enjoy your stay with us. We've minimized the number of pet friendly rooms to just three as well as restricted the size and type of dogs allowed partially because of the issue that you experienced. We do our best to shampoo the carpets at least once a week to remove any pet odors. Our guests enjoy bring their dogs on vacation and they tell us how our rooms are very clean. To answer your question about why we use carpeting in our second floor pet friendly rooms. A tiled floor would be too noisy for the guests on the first floor. We prefer to change our carpets more often. In regards to the TV not working; I’m sure a quick call to the office would have solved the problem. It must have been a misunderstanding of how to use the TV remote control, the guests before and after you did not have any issues.